Client names are illustrative — the challenges, approach, and outcome shapes reflect the engagements we run. Swap in your own program details here.
Prepaid, postpaid, and enterprise billing ran on three separate legacy platforms, each requiring its own release cycle. Launching a single bundled plan across all three took months.
We designed a cloud-native convergent charging layer in front of the legacy systems, migrated subscriber domains in controlled waves, and took over 24/7 operation once each domain went live.
The NOC was triaging thousands of daily alarms manually, with related events from different network layers treated as unrelated incidents — slowing root-cause analysis.
We introduced an AI correlation layer on top of the existing OSS — no rip-and-replace — trained on historical incident data to group related alarms and rank probable root cause automatically.
Every new product bundle required custom code changes across order management, provisioning, and CRM — a single new offer took up to four months to reach market.
We redesigned the product catalog as configuration rather than code, decoupled order orchestration from provisioning, and ran both models in parallel through a phased cutover.
The operator's network capabilities — location, device status, network slicing — had no path to market. Every partner integration was a bespoke, months-long project.
We designed and stood up a network API exposure layer aligned to CAMARA-style standards, with a self-service developer portal and usage-based billing wired into the core charging system.
Tell us where legacy BSS/OSS is slowing you down — we'll tell you honestly whether it's an architecture problem or a process one.